Tuesday, April 22, 2014

Another Hiccup in the Process

I received a denial from RPGNow for Starter Adventures.  When I did it the first time, it was approved.  I made adjustments on the color of the cover and resubmitted it.  This time I was denied because the interior art was too low of resolution.  I hadn't changed anything in the interior.  Plus I'm not sure which image they are speaking about.  Here's the message:

Your product Starter Adventures (Softcover Color (Premium)) was rejected by LightningSource for the following reason:
Title Received - Contact CSR
B3 - 36 - Low resolution images in interior file
LOW RESOLUTION IMAGES IN INTERIOR FILE Lightning Source recommends images be 300 ppi.
B3 - 36 - Low resolution images in interior file

Not sure what that means, but I email Chuck to help me figure out what I need to do.  RPGNow customer service is top notch.  I've always had great luck with them.  I would just like to put this puppy to bed.  It's been a long wait.

For any of you out there in blogger land can speak RPGNow technicalese please let me know.  I thought it meant the image on page 36.  There's isn't an image on page 36.

Anyway, that happened.